Most important Policies

Delivery and Returns

We hope you love shopping with US. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 10:00 AM (IST). Orders you place with US late on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Orders arrive in 7 to 9 business days when ordered before 12:00 noon (IST).

Shipping and Delivery
Merchandise Weight (Grams)*STANDARD
5—7 day shipping **
PRIORITY
2—3 day shipping **
OVERNIGHT
Next business day **
500 60 90 150
500.01—1000.00 100 150 300
1000.01—2000.00 200 300 500
Over 2000.00 +60 each 500 grms +70 each 500 grms +150 each 500 grms

*before tax and additional charges
**after processing if ordered by 12:00 noon IST

Returns and Replacements

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of defective merchandise. Used items cannot be returned unless defective. Returned item should include the orignal packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Item must be returned within 10 days of receipt of merchandise.

Returning Gifts

When returning a gift, a SCTGlobal Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any item from our store, and online. For gifts valued at more than 20,000.00 rupees , the recipient will receive a check rather than a Gift Card.

Returning by Mail

On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for US to process your return.

Privacy Policy

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Soni Computer Technology Pvt. Ltd. and the terms "You" /"Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and Soni Computer Technology Pvt. Ltd.. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Our Company for your use of the website.

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION 

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. 

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come. 

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. 

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. 

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Khushboo Soni. 

Ms. Khushboo Soni

www.SCTGlobal.in
Company Name & Address   

Soni Computer Technology Pvt. Ltd.
RZ-149/1 street no 9a, Kailash Puri ext
New Delhi – 110045
Email: sonicomputertechnology@gmail.com
Ph:  011-25390245

TERMS AND CONDITIONS

Your website may use the Terms and Conditions given below.

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Soni Computer technology Pvt. Ltd. and the terms "Visitor” ”User” refer to the users.


This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.


(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of sctglobal.in or their breach of the terms .

 

LIABILITY       

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

Process Flow To Buy Product (End To End)

We choose to eliminate middlemen and so many processes in the purchase process. This enables us to serve our customers better and more efficiently. Our prices are better than most of the stores in the market. As our process is very well organized. We always believe in giving best quality at the least possible prices.

Our purchase process starts by a customer identifying the range of products from the wide list of items available on the website. After identification of the products, a customer selects the item they would wish to purchase. This is routine procedure followed by most.

In the event that the selected product is not available, the system automatically notifies the customer. If there is a similar product to the one out of stock available, the customer is also notified.  But we strive our best to get the product quick in stock and make it available to the customer. Also, make them aware of the same.

Should the customer not be interested in the suggested option, the system has the option of placing an order and notifying the customer of the waiting time. If a customer is comfortable with the waiting time, they can place an order awaiting delivery. Otherwise, the whole process can be canceled. This is the best part about it. It is completely automated to make things simple.

The system gives the customer all the payment options available, and after adding all required items to the cart, the system automatically captures the details and generates the sales invoice.

Our payment partners are PatTM, and PayPal. There is a list to show the payment options that are available to a customer which may include but not limited to the following:

  • Credit Cards
  • Debit Cards
  • National Electronic Funds Transfer (NEFT)
  • Real Time Gross Settlement (RTGS)
  • PayTM Payment Wallet

Credit cards and debit cards are fast and efficient since the customer just keys in the card number and the system will automatically process the payment.

When using National Electronic Funds Transfer (NEFT) and Real Time Gross Settlement (RTGS) which are ideal for payments in relation to large amounts, the process may be a bit slow since the payments have to be physically confirmed from the bank and thereafter approved in the system for the transaction to continue. This may take more than one day for the bank confirmation to be made.

After making the payment, the system automatically generates an online receipt which has a unique identification code for the sale which should be produced during delivery. This code is emailed to the customer.

The above customer`s order and payment upon finalization by a customer automatically prompt the warehouse team to retrieve and package the goods and they are ready for dispatch.

Using the client`s details previously provided under account creation, the delivery team will be in a position to efficiently dispatch the order to the selected courier service provider for delivery to customer`s billing address.

Copyright © 2012-present Soni Computer Technology Pvt. Ltd. All rights reserved.